What Information We Collect and Why
When you create an account, we collect the name, email address, phone number and date of birth you provide during registration. If you fund your account using JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier tied to that payment — enough to
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verify the deposit and process any withdrawal back to the same source. We do not store your full wallet PIN or bank credentials. We also collect device identifiers, IP address and session data each time you log in, which helps us detect unusual access and keep
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your account secure. Browsing behaviour within the platform — which sections you visit, how long sessions last — is captured in aggregate to improve how the lobby works. We hold this data for as long as your account remains active and for a defined period after
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closure, in line with our record-keeping obligations. You can ask us to confirm what we hold, correct inaccuracies or request deletion where no legal retention rule applies. All requests go through our support channel and are handled in writing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.